MyFlight improves the travel experience at Helsinki Airport with personalized updates

Personalized travel assistance

The MyFlight service offers a wide range of personalized information for passengers, improving their experience at Helsinki Airport. “Helsinki Airport offers many new services, shops and restaurants to suit different needs. MyFlight offers personalized tips to help passengers enjoy their time at the airport and ensures a smooth, stress-free journey,” says Anna Tuomi, Marketing Director at Finavia.

Main features of MyFlight

Passengers using MyFlight will receive an email with useful tools and information, including:

• A checklist for air travelers
• An airport map
• The latest updates on airport services

Shortly before departure time, MyFlight sends reminders about boarding times, gate changes and any departure information updates so that passengers can stay informed and plan their time at the airport effectively.

A stress-free journey

“We want passengers to have a relaxed stay at our airport,” says Tuomi. “MyFlight helps with trip planning before you even arrive at the airport and provides real-time information so passengers can spend their time before their flight as they wish.”

Future developments

Finavia is committed to further improving the MyFlight service. “We see MyFlight as a valuable addition to the passenger experience at our airport and our goal is to further develop the service based on passenger feedback and needs,” adds Tuomi.

With MyFlight, Helsinki Airport passengers can look forward to a more organized and enjoyable travel experience, tailored to their individual preferences and requirements.